Frequently Asked Questions
Good To Know
We recommend making an appointment for the service and time you desire. We have a 24 hour cancellation/change policy of 100% of the service. As a courtesy to all of our clients we will confirm your appointment by email or text. We take Cash, Visa, MasterCard & American Express. Sorry no personal checks. We do offer a discount for a cash transaction. We also will offer a Military Discount with a current valid ID.
Our 24 hour Cancellation or Change Policy: We kindly ask that you contact us at least 24 hours in advance if you need to reschedule or cancel an appointment so that we may reserve the time for another guest. Otherwise, you will be charged in full for your appointment. As such, credit cards are required to reserve your appointment. We reserve the right to verify your credit card information prior to your appointment.We require a credit card to guarantee your appointment or you can prepay before the appointment.
If you are late for your appointment, your treatment may be shortened to allow us to keep on schedule. The usual fee for the treatment will apply.
As a family friendly salon, we welcome children in the salon. However, we use chemicals, hot irons and sharp scissors – and don’t want anyone to be injured while visiting Shea’s. Children under 12 years old are not permitted unless they have an appointment at the salon. Additionally, we are committed to providing a relaxing, stress-free atmosphere for all of our guests. If service must be rescheduled upon arrival, full charges will apply. Due to state board regulations animals are not permitted in the Salon.
Please notify the person performing your treatment of any pre-existing medical condition or medication you may have or be taking. We reserve the right to refuse treatment to any person